Shipping and Delivery
We offer various shipping options, which you can consult before finalizing your order. You can do this after selecting the products and entering the delivery address. This way you can view the estimated costs and delivery times.
These costs are calculated based on the volume, weight, and quantity of the products, as well as the delivery address. Delivery times are calculated based on product availability, postal code, weight, dimensions, and volume of the products. Please note that delivery times are approximate.
We offer the following shipping methods:
Standard Delivery
Curbside delivery without an appointment. Delivery is made by courier or parcel service.
- Free for orders over €100.00.
- Available for packages whose items are not fragile, are not plastic-wrapped (cardboard only), and do not contain glass.
- Delivery is made by one person without an appointment.
- Order delivery is to the ground floor, at the main entrance (access inside the dwelling, building, residence, or urbanization is not provided).
- Assembly and disassembly are not included.
- Deliveries from Monday to Friday.
- If the product is available, estimated delivery times are 1-3 business days.
Important! Upon delivery, please check, if possible, the condition of the products and ensure that the number of packages delivered matches that indicated on the delivery note. Please kindly retain the original packaging in case of a return.
If you find discrepancies, write "accepted with reservation" on the delivery note and specify the reason. If, after inspecting the products, you find problems, contact us at shop@novita-import.it
